CX-24.4.3 Release Notes

Contxt Lane Risk Revamp & Athena Summary - Release Notes We're excited to announce major improvements to our lane risk module, including enhanced risk assessment capabilities, detailed lane insights, and Athena-generated summaries.

🌟 Key Features

Enhanced Lane Performance Insights

  • New "Lane Overview" page provides comprehensive visibility into lane performance, including on-time delivery, temperature excursions, and device performance.
  • Intuitive visualizations like scatter plots, box plots, and heatmaps enable data-driven decision making.
  • Ability to drill down into individual shipment details for root cause analysis.

Athena AI-Powered Insights - New!

  • "ATHENA Summary" popup delivers AI-generated insights on delivery and temperature performance.
  • Identifies performance issues, root causes, and recommended actions to optimize the supply chain.
  • Insights are updated automatically with each data refresh.

Flexible Filtering and Sorting

  • Robust date range selection with presets like "Last Data Refresh" and "Last 3 Months".
  • Ability to filter by product, route, and other parameters.
  • Default sorting by lane performance and external event impact.

External Events Monitoring - New!

  • Dedicated "External Events" tab displays the impact of weather, geopolitical events, and other disruptions on shipping lanes.
  • An interactive map and detailed event feed enable proactive risk mitigation.
  • Comprehensive filtering by event type, severity, and location.

Device Performance Insights - New!

  • Visualize device ping rate and battery performance across shipments.
  • Identify underperforming devices and address connectivity/power issues.
  • Leverage detailed shipment-level insights for root cause analysis.

🔜 Coming Soon

  • Packaging performance insights
  • "ATHENA Summary" insights for Shipment Route Verification (SRV), device performance, packaging performance, and external events.
  • Carbon emissions tracking and benchmarking
  • Lane performance drill-down at the route and leg levels

📝 Important Notes

  • The "Packaging" tab is currently disabled and will be released in a future update.
  • Time frame and product filters are not available on the "External Events" tab.
  • Includes additional backend upgrades and optimizations to improve platform performance and security