User Guide - Product Profiles

This guide provides comprehensive information about Product Profiles in the Command Center platform.

Introduction

Product Profiles allow you to document product details and define temperature requirements for proper handling and monitoring of temperature-sensitive products.

Note: The Product Profile feature is available to Admin and Member roles only. External Users do not have access to this feature.

What is a Product Profile?

A Product Profile is a configuration that defines:

• Basic product information (name, description)

• Temperature requirements for shipping (STR - Shipping Temperature Range)

• Temperature requirements for product stability (PTR - Proven Temperature Range)

• Categorization tags for organization and filtering

Product Profiles serve as templates that can be applied to shipments to ensure proper monitoring of temperature-sensitive products throughout the supply chain.

User Roles & Permissions

Access to Product Profile features depends on your assigned role:

Feature	Admin	Member	External User
Create Product Profile	Full Access	No Access	No Access
View Product Profile	Full Access	Full Access	No Access
Edit Product Profile	Full Access	No Access	No Access
Delete Product Profile	Full Access	No Access	No Access
Assign/Remove Tags	Full Access	No Access	No Access
Search & Filter Product Profiles	Full Access	Full Access	No Access

Note: External Users do not have access to the Product Profile feature.

Creating a Product Profile

To create a new Product Profile (Admin only):

1. Navigate to the "Product Profiles" section

2. Click "New Product Profile"

3. Complete the following sections:

Basic Information

• Product Name: Provide a descriptive name (required)

• Description: Add optional details about the product

• Tags: Add optional tags for easier searching and filtering

Shipping Temperature Range (STR)

The temperature range in which the product should be maintained during transportation:

• Range Name: Select from preset temperature categories or "Custom":

  • Cryogenic [-200 to -135°C]

  • Deep Frozen [-135 to -85°C]

  • Frozen [-85 to -20°C]

  • Chilled [2 to 8°C]

  • CRT [20 to 25°C] (Controlled Room Temperature)

  • CRT-A [15 to 25°C]

  • CRT-B [2 to 25°C]

  • CRT-C [2 to 30°C]

  • CRT-D [2 to 40°C]

  • CRT-F [2 to 40°C]

  • Custom (define your own range)

• Temperature Range: If "Custom" is selected, define the minimum and maximum temperatures (in °C)

Proven Temperature Range (PTR)

Multiple temperature ranges that define how long a product can be exposed to specific temperatures without compromising stability:

• You can define up to 20 different temperature ranges

• For each range, specify:

  • Range Name: A descriptive name (e.g., "Below -40.4", "-14.4 to -9.5")

  • Temperature Range: The minimum and maximum temperatures (in °C)

  • Duration: How long the product can be safely exposed to this temperature range

  • Duration Type:

    • Immediate: Exposure causes immediate effect, regardless of previous exposures

    • Cumulative: Effects accumulate over time from multiple exposures

1. Review all settings and click "Review" followed by "Save"

Viewing Product Profiles

To view Product Profile details (Admin and Member roles):

1. Navigate to "Product Profiles" section

2. Click on the Product Profile you wish to view

3. The system will display:

   • Basic information

   • Shipping Temperature Range (STR)

   • Proven Temperature Range (PTR) with configured temperature ranges and durations

   • Assigned tags

Activity History GxP

The Activity History panel shows all changes made to the Product Profile, including:

• Who made the change

• When the change was made

• What specific parameters were changed

• Before and after values

This audit trail is immutable and maintained for regulatory compliance.

Editing a Product Profile

To edit an existing Product Profile (Admin only):

1. Navigate to "Product Profiles" section

2. Find the Product Profile you wish to edit

3. Click "Edit"

4. Make your desired changes

5. Click "Review" followed by "Save"

Deleting a Product Profile

To delete a Product Profile (Admin only):

1. Navigate to "Product Profiles" section

2. Find the Product Profile you wish to delete

3. Click the delete icon

4. Confirm your decision in the warning dialog

Note: This action cannot be undone, but audit logs will maintain a record of the deleted profile.

Searching and Filtering Product Profiles

Search functionality (Admin and Member roles):

• Use the search bar to find Product Profiles by name or description

• Results update as you type

Filtering options (Admin and Member roles):

• Filter by tags to narrow down results

• Click on a tag to apply that filter

• Select multiple tags to refine your search further

Managing Tags

To add tags to a Product Profile (Admin only):

1. While creating or editing a Product Profile, click in the Tags field

2. Select existing tags or create new ones

3. Multiple tags can be assigned to a single Product Profile

To remove tags from a Product Profile (Admin only):

1. While editing a Product Profile, click the "X" next to the tag you wish to remove

2. Save your changes

Need Help?

If you encounter any issues with Product Profiles, please contact your platform administrator or our support team at support@paxafe.com.