How to Create a Shipment in Command Center

A step by step guide to manually create a shipment in Command Center

Shipment Creation Scenario's

1. Automated Shipment Creation

Where active API integrations with Carrier and/or TMS/WMS systems are in place, shipments will be automatically created in the Command Center Platform. For issues with an active integration, please open a support ticket.

2. Manual Shipment Creation

1. Click on the + Icon on the top of the main menu (left side of the screen).
   
2. Add a Carrier Tracking Number (Either Carrier Tracking Number or Device Details is required, or both)
   
   
   1. Select a Carrier from the Drop Down List (if your Carrier is missing, please open a Support Ticket).
      
   2. Add the Tracking Number provided by the Carrier
      
3. Add Device Details (Either Carrier Tracking Number or Device Details is required, or both).
   
   
   1. Select a Device Provider from the drop down list (if your Device Provider is missing, please open a Support Ticket).
      
   2. Enter the Real-Time Device ID (For Tablet and Mobile only: Use the scan button on the right side if you want to scan the device QR code). 
      
   3. Select the placement of the device from the drop down list
      Internal - Device is inside of the pallet / packaging
      External - Device is attached outside of the pallet / packaging
      
   4. Click Continue.
      
4. Enter the Lane Information.
   
   
   1. Select an existing Lane from the drop down list, the verify the information and click continue.
      
      
      1. If your Lane Profile does not exist, click +Add New from the drop down list.
         
      2. Enter New Lane Profile Details then click Continue.  For more information on creating a Lane Profile view this article.
         
         
   2. Verify your Lane information and click Continue.
      
5. Enter your Product Information.  Note: Product Profiles should already be created prior to creating a shipment.
   
   
   1. Select one, or many, Product Profile Names corresponding to the products moving on your shipment.
      
   2. Enter the Batch ID(s) (if available).  Use a comma (no space) to enter multiple IDs.
      
   3. Click Continue.
      
      
   4. 
6. Configure the Notification Setup.
   
   
   1. If you have external users that require read only access to shipment notifications, enter the the email address for each of those users by clicking the + Add button in the top right corner of the Notification Setup section. Click the + Add button as many times as you need to enter all of the required emails.
      
   2. Click Continue
      
7. If all required section are completed, the "Create New Shipment" button will turn from grey to turquoise. Click this button to complete the shipment creation process.
   
8.